SHIPPING & DELIVERY

We know you’re ready to wear the brand. Our goal is to get your order to you as quickly and securely as possible.

ORDER PROCESSING

Orders are typically processed within 2–5 business days. During new releases, promotions, holidays, or periods of high order volume, processing times may be longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

SHIPPING TIMES

Estimated delivery times begin after your order has been processed and shipped.

U.S. orders typically arrive within 3–7 business days after shipment. Delivery times may vary based on destination, carrier delays, weather, holidays, or other circumstances outside of our control.

TRACKING YOUR ORDER

Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

INCORRECT SHIPPING INFORMATION

Please review your shipping address carefully before completing your purchase. I AM THE BRAND 365 is not responsible for orders delivered to an incorrect address provided at checkout.

If you notice an error after placing your order, contact us as soon as possible. We will make every reasonable effort to assist before the order is shipped.

LOST, STOLEN OR DELAYED PACKAGES

Once a package has been transferred to the shipping carrier, delivery is subject to the carrier’s handling and delivery process. If your tracking information shows an issue with delivery, please contact the carrier first and then contact us if additional assistance is needed.

NEED HELP?

Questions about your order? Contact us through our Contact page and include your order number so we can assist you as quickly as possible.

WEAR IDENTITY. LIVE WITH PURPOSE.